Adding unit #4 should notmean hiring your first ops person.
Roostr is a crew of four AI agents — pricing, inbox, turnover, and review — that absorb the routine work a portfolio operator pays an ops manager to chase. Bigger calls still land in front of you, one tap away. The “next operations hire” conversation stays where it is: off your plate.
- Read every inbound reply in person
- Roll a new property live in a day
Built for the boutique operator
Three things the crew absorbs before unit #4 forces the ops-hire conversation.
The operator with five cabins, twelve units, or a thirty-property boutique roster — the one whose next hire is either an operations manager or a tech stack they actually trust. Roostr is sized to that decision, not the enterprise oversight a 200-unit platform needs.
Roostr’s pricing, inbox, turnover, and review agents absorb the routine work for 5–6 properties each by week one, and 25–30 by month three. The “one more operations hire” conversation gets pushed two years down the roadmap.
Every unit prices against its own six-block comp walk and local events calendar, every night, factoring in its own seasonality curve. The Best Available Rate stops drifting down the week the festival lands.
The review agent scans each new completion for water-stain, noise, and HVAC mentions that predict a future complaint. Maintenance work orders queue before the second 4-star drag-down, not after.
The switch, surface by surface
Auto / Manual, always your call.
Run Auto on the routine slices of the portfolio where the call is reversible and the pattern is well-understood. Keep Manual where money, schedule, or a guest dispute is at stake. The defaults below match what most boutique operators land on in week one — rebalance any of them per property from the dashboard.
Portfolio pricing
Rewrites the next 90 days of rates across every unit in the portfolio against fresh comps and the local events calendar — per-property seasonality baked in.
Drafts the recommended change and parks it on a tap-or-skip card, with the comps and event haul attached. You see the move before it goes live across the portfolio.
Default: Auto · 02:00 nightly, per unit
Guest inbox
Sends factual replies without asking across every channel — check-in window, Wi-Fi, parking, door code, pet fee, late check-in waivers — in the host’s tone.
Refunds, complaints, and schedule changes always queue for your sign-off, regardless of which property or channel they hit.
Default: Manual on refunds · narrow auto-send on pre-approved factuals
Maintenance dispatch
Routes a flagged review signal (water stain, HVAC, noise) to the right contractor per property, with the photo and the source review attached.
No Roostr-managed marketplace. You keep the vendor relationship and the dispatch cadence per unit; Roostr is the queue, not the contractor.
Default: Auto dispatch · manual on vendor approval
Photo-verified turnovers
Books the vetted cleaner the second a checkout lands, arranges the post-clean photo, and cross-checks it against the pre-stay one before the next guest’s door code goes out.
Photo mismatches and the 9 PM guest text queue for your sign-off — the cleaner still gets the next slot, the dispute doesn’t ship to the next guest’s check-in window.
Default: Auto dispatch · manual on dispute
From the early-access roster
“I started with three cabins and was twelve units deep before I realised I was running an operations desk instead of a portfolio. The crew took the nightly repricing, the inbox, and the turnovers off my plate, and the review agent is now flagging the small things — a slow drain here, a noisy HVAC there — before they show up in the next five-star breakdown. I’m not hiring the ops manager I thought I’d have to.”
M. K.
Bend, OR
Talk to the crew
Send the brief — portfolio, channels, the call that worries you.
Tell us the property count, the channels you sync, and the surface you’re dreading scaling. A small group of 4–15 property boutique operators run Roostr today, and the team reads every inbound reply in person. We come back with a working pilot surface — pricing, inbox, turnovers, or reviews — usually within a few days.
See the three tiers firstSee how the four-capability crew runs overnight